Online Support – Your Caddy Concierge
We have a team of support professionals available to assist you with any and all difficulties you may experience while utilizing the Perfect Connection Golf Swing site and products. Think of them as your very own personal Caddy Concierge. You can contact the Customer Support Team (Your Caddy Concierge!!) by emailing us at Support@PerfectConnectionGolfSwing.com.
Telephone Support – Your Caddy Concierge
Telephone support is available Monday through Friday between the hours of 8 AM to 5 PM CST. Feel free to call and leave us a message after hours, and our Caddy Concierge will return your call just as soon as they return to the office.
The Perfect Connection Golf Swing products are covered under a 60-day guarantee period and can be returned for a full refund of the product purchase price (excluding shipping) upon request.
In order to obtain eligible refunds, please open a support ticket with us by emailing us at Support@PerfectConnectionGolfSwing.com or call us at 877-228-7088. As indicated above, we are by the phones Monday through Friday, 9 AM to 5 PM CST.
An email request should be sent for both digital product purchases and physical product purchases.
In order to obtain a refund on physical products, you must obtain a refund authorization number from our customer service team. Upon providing you with this authorization number the return address will be provided.
Once the product is received at our fulfillment center a refund within 48 business hours back to the credit card you used to make the initial purchase.